Privacy Policy
Last updated: 10/13/2026
At myBenkio, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including our learning platform, campaigns, referral programs, and other features.
1. Information We Collect
We collect information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, when you participate in activities on the website (including campaigns, referral programs, leaderboards, quizzes, flashcards, and content submissions), or otherwise when you contact us. This includes: account information (name, email, institution), learning data (quiz attempts, study time, progress, flashcard reviews), campaign participation data (referral codes, ambassador program participation, prize campaign entries), subscription information, payment details, user-generated content (materials, questions, comments), and activity logs (last active time, session data).
2. How We Use Your Information
We use personal information collected via our website for a variety of business purposes: to provide and improve our services, process subscriptions and payments, manage campaigns and referral programs, calculate leaderboard rankings and rewards, track learning progress and analytics, moderate user-generated content, send notifications and updates, comply with legal obligations (including GDPR and DMCA requests), prevent fraud and abuse, and for analytics and service improvement. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.
3. Campaigns and Referral Programs
When you participate in our campaigns (referral, prize, event, ambassador, or special referral campaigns), we collect and process information necessary to track your participation, calculate rewards, and manage the campaign. This includes referral codes, conversion tracking, reward calculations, and performance metrics. For ambassador programs, we track referrals, conversions, earnings, and program performance. Your participation in campaigns may be displayed on leaderboards and in campaign analytics, subject to your privacy preferences.
4. Leaderboards and Public Rankings
We maintain leaderboards that rank users based on various metrics (accuracy, quizzes completed, study time, streaks, points). Your username and ranking may be displayed publicly on global, institution-specific, course-specific, or campaign-specific leaderboards. You can opt out of public leaderboard display by adjusting your account privacy settings. Historical leaderboard data may be retained for analytics purposes.
5. AI and Analytics
We use artificial intelligence features to enhance your learning experience, including content processing, quiz generation, and personalized recommendations. We track API usage and costs associated with AI features for service optimization. Analytics data includes learning patterns, engagement metrics, campaign performance, and system usage statistics. This data is aggregated and anonymized where possible.
6. Content Moderation and DMCA
We moderate user-generated content to ensure quality and compliance. This includes reviewing materials, questions, and comments. We process DMCA takedown requests and may remove content that violates intellectual property rights. When you submit content, we collect metadata, processing status, and moderation history. Content reports and moderation actions are logged for compliance purposes.
7. Sharing Your Information
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may share aggregated, anonymized data for analytics. We do not sell your personal information. Information may be shared with service providers who assist in operating our platform, processing payments, or managing campaigns, subject to confidentiality agreements.
8. Your Rights (GDPR)
You have the right to request access to your personal data, request correction of inaccurate data, request deletion of your data, object to processing of your data, request data portability, and withdraw consent. You can submit GDPR requests (data export, data deletion, or data correction) through your account settings or by contacting [email protected]. We will process requests within 30 days as required by law.
9. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Campaign and referral data is retained for the duration of the campaign and for a reasonable period thereafter for analytics and dispute resolution. Learning data is retained to provide continuity of service. You may request deletion of your data at any time, subject to legal retention requirements.
10. Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. We use encryption, secure authentication, and regular security audits to safeguard your data.
11. Contact Us
If you have questions or comments about this policy, wish to exercise your privacy rights, or need to submit a GDPR request, you may email us at [email protected]. For DMCA takedown requests, please use our designated DMCA process.