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Lewin's change-management model conceptualizes organizational change in three distinct phases: Unfreeze, Change (or Transition), and Refreeze.

Answer

True

Explanation

### Why this is right The course identifies both Kotter’s eight-step process and Lewin’s model. It explicitly names Lewin’s phases as Unfreeze, Change, and Freeze, while it does not enumerate Kotter’s steps in the supplied material. ### The concept A framework can be identified without every step being specified in a particular set of notes. For study questions based on these materials, distinguish what the slides name from details that are not provided. Do not infer the sequence of Kotter’s steps from the framework’s title alone. ### Terms - **Change management**: guiding people and teams through organizational change. - **Kotter’s eight-step process**: a change framework named in the course. ### Remember Use only the change-model details actually provided in the course material.

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