Skip to content

Arrange the steps of the incident escalation and response process in the correct chronological order, from preparation through to response execution.

Answer

The incident response plan defines team roles and escalation procedures., The IT help desk receives an incident report and escalates it to the program owner., The program owner assesses the situation and formally activates the incident response plan., First responders are mobilized and initiate the technical investigation.

Explanation

### The order 1. **The incident response plan identifies team members and their roles.** Roles and ownership need to be established in advance. 2. **The security desk or information technology help desk escalates issues to the program owner.** The described path moves an issue from initial handling to the program owner. 3. **The plan is activated for a matter requiring response.** Activation initiates the planned response arrangements. 4. **The primary response team or first responders initiate the investigation after activation.** The material says the team begins the investigation once the plan is activated. ### Terms - **Information technology (IT)**: The systems and services used to process and manage organizational information. - **First responders**: The primary incident response team members who initiate investigation after activation. ### Remember Roles are established in the plan before escalation and activation occur.

Related Questions

Want to practice more questions like this?

Join myBenkio free and practice past questions for your Nigerian university courses with AI explanations for every answer.

Start Practicing Free