A procedure provides detailed, step-by-step instructions for achieving a goal or mandate.
Answer
true
Explanation
### Why this is right
A procedure describes how to carry out a task in steps. That level of operational detail distinguishes it from a policy, which states a formal requirement, and a standard, which sets mandatory rules or actions.
### The concept
Organizations use governance documents at different levels. A policy says what is required in a particular area. A standard supports the policy by specifying mandatory actions or rules. A procedure translates requirements into a sequence that people can follow. A guideline offers non-mandatory recommendations.
### Terms
- **Mandate**: A requirement or direction that an organization expects to be followed.
- **Policy**: A formal, mandatory statement for an area or task.
- **Standard**: A mandatory rule or action that supports policy.
### Remember
Procedures explain how to perform required work, step by step.
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