Which document type consists of general, non-mandatory recommendations?

### Why this is right Guidelines are recommendations rather than mandatory rules. Their purpose is to offer direction without making compliance an enforceable organizational requirement. ### The concept The four document types differ by authority and level of detail. A policy is a formal mandatory statement. A standard establishes mandatory rules or actions that support policy. A procedure explains the steps for carrying out a task. A guideline gives general advice that may inform decisions but is not compulsory. ### The other options - **Policies**: These are formal and mandatory, unlike recommendations. - **Standards**: These set mandatory rules or actions. - **Procedures**: These give detailed steps rather than general advice. ### Terms - **Policy**: A formal, mandatory statement for an area or task. - **Standard**: A mandatory rule or action supporting policy. - **Procedure**: Step-by-step instructions for achieving a goal or mandate. ### Remember If it recommends rather than requires, it is a guideline.