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Select ALL correct statements about these organizational documents.

Answer

Guidelines are general recommendations and are non-mandatory., Policies are formalized and mandatory., Standards support and direct formal policies through mandatory rules or actions.

Explanation

### Why this is right - **Guidelines are general recommendations and are non-mandatory.** They advise rather than impose an obligation. - **Policies are formalized and mandatory.** The material states that employees who violate a policy may be disciplined. - **Standards support and direct formal policies through mandatory rules or actions.** Their role is to give policy formal direction. ### The concept A useful way to distinguish these documents is to ask whether the content is mandatory and how much operational detail it gives. Guidelines are optional advice. Policies and standards are mandatory, though a policy states a formal position while a standard specifies supporting rules or actions. Procedures describe the steps for achieving a goal or mandate. ### The other options - **Procedures are non-mandatory recommendations with no steps.** This describes neither a procedure nor its purpose. Procedures are detailed, step-by-step instructions. ### Terms - **Formalized**: Written or established as an official organizational statement. - **Discipline**: A consequence an organization may impose for a policy violation. ### Remember Mandatory status and level of detail help distinguish the document types.

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