Explain how humility and listening can strengthen an incident response team, including one risk that arises when either is missing.

### The concept Humility is a leader’s recognition that their knowledge is limited and that the team contributes to success. Listening is the practice of attending to team members’ information and concerns. These qualities work together: humility makes a leader more willing to hear other views, while listening gives the leader information that can improve decisions. If the leader dismisses the team, useful information may be missed and team members may feel less engaged. ### What a good answer covers - Humility includes acknowledging limits and shared contributions. - Listening supports learning, trust, and engagement. - Ignoring team input can allow issues to worsen. - Taking sole credit can lower team morale. ### Terms - **Incident response team**: the people assigned to coordinate and perform work during a cybersecurity incident. - **Morale**: the team’s confidence and motivation. ### Remember A leader strengthens a team by treating its knowledge and contributions as valuable.