Arrange the following four incident management phases in chronological order, from initial identification through post-incident activities: Investigation, Recovery and compliance review, Discovery, Response.
Answer
Discovery, Investigation, Response, Recovery and compliance review
Explanation
### The order
1. **Discovery**: Participants first identify the incident, payment systems, and potentially involved data.
2. **Investigation**: They analyze suspicious access, alerts, logs, and possible control gaps.
3. **Response**: They coordinate responsibilities, client communications, and policy actions.
4. **Recovery and compliance review**: They conduct post-incident review, practise audit readiness, monitor, train, and plan improvements.
### The concept
The phase sequence structures the exercise from recognition through learning and improvement. It helps participants distinguish identifying a concern from analyzing its causes, coordinating a response, and reviewing what should change afterward. In practice, organizations may revisit earlier questions as new information emerges, but the exercise presents these phases in this order.
### Terms
- **Compliance review**: A review of requirements, evidence, and gaps related to compliance.
- **Recovery**: Post-incident work focused on restoring and improving organizational readiness.
### Remember
Move from identifying the event to examining it, coordinating action, and reviewing improvements.
Related Questions
- Outsourcing payment processing to a third-party vendor completely transfers all regulatory compliance and data protection responsibilities away from the hiring organization.(intermediate)
- In an incident management exercise divided into discovery, investigation, response, and recovery, the phase focused on analyzing logs, alerts, and evidence to examine unauthorized activity is called _____.(basic)
- The recovery and compliance review phase can include a mock audit, ongoing monitoring, staff training, and improvements informed by the incident.(basic)
- A staff member accesses the billing system from an unprotected personal laptop, and suspicious activity alerts appear. Which response area is most directly implicated by this new information?(intermediate)
- During a tabletop incident response exercise involving potential payment card data compromise, which activity is the primary focus of the Discovery phase?(advanced)
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