Support staff in an office are non-professional personnel who perform auxiliary duties to assist professionals.

### Why this is right - **A. True**: Support staff carry out tasks that help an office’s professional workers do their work. Their duties are described as auxiliary because they support the main professional work rather than replace it. ### The concept **Support staff** are employees whose work helps an organization operate, such as handling records, scheduling appointments, or directing enquiries. **Professional personnel** use specialized knowledge or training to perform the main service, make professional judgments, or provide expert advice. The distinction is about the role and duties, not the importance of the person doing the work. Support staff may have valuable skills and responsibilities, but their tasks are usually designed to assist professional work. ### The other options - **B. False**: This denies the usual role of office support staff. It might fit a description of personnel who perform the office’s professional work, but not staff whose duties are auxiliary. ### Terms - **Support staff**: Employees who perform tasks that help other workers and the organization function. - **Professional personnel**: Workers who apply specialized knowledge or training in their professional roles. - **Auxiliary duties**: Supporting tasks that assist the main work rather than constitute it. ### Remember Support staff assist with the work; professional personnel perform the specialized service or make the professional judgments.